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Hospitality
Guest comfort without conditioning empty rooms.
Hotels and resorts run around the clock. M360 watches guest-room HVAC, kitchens, refrigeration and back-of-house equipment, and tells engineering about problems before guests do.
The challenge
What makes these buildings different.
Guests notice first
A room that won't cool or a noisy unit becomes a complaint, a comp or a review.
Empty rooms, full conditioning
Unsold and unoccupied rooms are often conditioned as if someone were in them.
Food and equipment at risk
Walk-in coolers, freezers and kitchen equipment failures cost product and service.
How M360 helps
Catch the problem before the guest does.
M360 sits above the systems you already run. It does not replace your building automation system or your CMMS.
| Priority | What M360 does |
|---|---|
| Guest rooms | Pulse flags units that are struggling before the complaint call |
| Unoccupied rooms | Rooms set back when they're empty, within limits engineering approves |
| Refrigeration | Walk-in coolers and freezers watched around the clock, with alerts to the right person |
| Back of house | Kitchen ventilation, laundry and central plant on one view |
| Energy | Power and demand by building, so you can see what each change is worth |
Systems M360 connects
Read what you already have.
Start with the free readiness check. Every system and point list is confirmed in the full building assessment.
- Building automation (any brand)
- Guest-room HVAC
- Walk-in coolers and freezers
- Kitchen ventilation
- Chillers and boilers
- Laundry equipment
- Energy meters
- CMMS / work orders
Questions
What hotel and resort teams ask.
Can M360 work with our property management system?
We confirm integrations during the assessment. Room status and occupancy can drive setbacks where the systems allow it.
Will setbacks affect guest comfort?
Playbooks have limits engineering approves, and rooms recover before check-in.
Is there a long-term contract?
No. M360 does not require a long-term contract.
Can we start small?
Yes. Take the free readiness check, then start with one building or a few pieces of equipment. Five founding customers can run M360 free for 90 days on up to ten pieces of equipment.
Related: Building automation · Modules · All industries